SariOne of the most crucial part in launching an account in the BPO industry is the hiring process.This is the beginning of things in an operational perspective.Once the job description and roles and responsibilities are defined, it is now time to sit in endless interview sessions to find the best fit.The recruitment process will usually start in the morning. Most of the times, it's called initial interviews.The process may vary, depending on the need of an account.Ours, will require three different categories, back office support, data analysts and of course, the customer service part.Quiet frankly, it gets exhausting. In about two or three weeks, training has to commence. Melai and Travis are just about to finalize their separation from the previous company, same as with J and Stacy who will be joining the entire training process as well. Both of them are joining the company as team leaders. The pioneers. The entire training process will be initiated by a Six Sigma trained p
Huling Na-update : 2023-07-30 Magbasa pa