Another Day, Same ShitZeke pressed the mute button on the Avaya phone and cursed in silence. Fuck. I hate this job.He remembered what his trainer had said to smile always. It would come across the opposite end of the phone. At first, he thought about how ludicrous it sounded and how silly he'd look, smiling by himself while talking on the phone. However, he realized that—once he finished the two-month training and took calls—his whole temperament would change once he did it. It made a difference and affected the whole call flow. So he took a deep breath, exhaled, smiled his creepy jack o' lantern smile, and unmuted the Avaya."Thanks for staying on the line Mr. Grass. Is it Mr. Grass again—?""GLASS. G-L-A-S-S, you dumb shit. Grass is for cows. Wait a minute. Am I speaking to an American? Because you don't sound like one. You sound like a talking monkey.""Mr. Glass let me assure you, I am an American. Now about the reason for your call, you mentioned about a charge on your bill tha
Last Updated : 2022-04-16 Read more