Sarah had been working at the upscale hotel for just a few weeks, and so far, everything had gone smoothly. She enjoyed the fast-paced nature of her job, and the satisfaction of helping guests have a pleasant stay. However, all of that changed one fateful afternoon. It was a busy day at the hotel, and Sarah was manning the front desk when a man stormed in, his face twisted in anger. He strode up to her, slamming his fist on the desk and demanding to speak to the manager. Sarah tried to remain calm, but his aggressive behavior was making her nervous. "I'm sorry, sir, but the manager is not available at the moment. Is there something I can help you with?" she asked politely. The man glared at her, his eyes burning with fury. "I booked a room in this hotel, and it's not up to my standards. The bed is lumpy, the room is dirty, and the staff is incompetent. I demand that you do something about it right now." Sarah felt her heart pounding in her chest. She knew that the hotel took its r
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