[46] b

Is the issue resolved at the reversal stage? Clearly not. The posting error that Olive approved had a significant impact. There should have been a balance deposited into customer A's account, which was processed using the slip that Dela checked. It turned out that the names of customer A and customer B were very similar, with only a slight difference in their middle names, and that had confused Olive.

She remembered Riana's message from last night. "If you can, ask for the CCTV recording when Dela was posting. I'm sure she did it on purpose. Only people who interact with them frequently would know that the names of these customers are almost identical, including you and me at Gajah Mada, right? We even know some of the customers by heart."

Riana's words were true.

"If Dela intentionally made a mistake in searching for the customer's name, it's clear that she's causing trouble for you, Liv."

This request was easy since Thomas could grant her