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50

"I'm talking to you." the man said, interrupting her calming thoughts.

Andra lost her cool.

"It is the passengers who have no sense of respect for the driver." she snapped and saw the shock on the man's face.

He sat back against his seat and stayed silent. Andra realized from his demeanor that he could not wait to give her a bad rating.

She immediately tried to win him over.

"I'm sorry about that..." she began.

"Don't talk to me." he snapped. "I don't associate myself with rude people."

Shaken by his outburst, Andra stayed quiet. She could not wait to drop him off. Maybe he was just another bad customer. Why was she encountering bad customers on her first day of work? she wondered. What was going on?

She was still thinking about her predicament when she reached his destination and parked the car. There, she tried to win him over again.

"Sir, please I'm sorry about our initial encounter but please do not give me a bad rating."

"You should have thought about your rating when you were r
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