Chapter 2

It was dinner time that evening, and they sat at the dining table to have their meal. The maids served them and they started chatting as they enjoyed their food. Mr. Sterling shared that the company was growing, and he was very glad that things were going well. For fifteen years now, no other company has been able to reach their standard. It was quite heartwarming. Mrs Vanessa smiled and told him that he had worked so hard to get the company on its toes that no one would even dare compete with him in this position. They were very excited to have such a hardworking father and husband like Mr. Sterling.

After dinner, Seraphina decided to go out with her friends again before going to school the next week. She informed her dad about her intentions, but he didn’t agree with her. He told me to stay back and get prepared for her new school.

“Dad, I understand your concern, but I’m going to miss my friends. I need to spend some time with them because I won’t see them again for a while,” she explained calmly.

“Okay, but come home early,” he replied, his tone softening.

“I promise I’ll be back before you know it,” Sera assured him.

Sera got dressed and went out to meet her friends. Her mom entered the bedroom after giving Sera and her dad some privacy.

“She’s going out again, right?” she inquired.

He nodded affirmatively.

She really wished she would listen to her and stop going out but Sera would not listen.

Seraphina went to sleep over at her friend’s house and spent the weekend there. They went out to have fun and enjoy themselves. A guy named Alexander approached her that night, held her waist, and asked her to dance with him. She firmly pushed him away and told him to stay away from her. The guy looked hurt and went back to sit with his friend.

“I told you she wouldn’t accept you, but you didn’t listen. Now see, you’re groaning in pain,” his friend mocked him.

“ Hey! Remember I'm very handsome and every girl in this world will want to be with me ” he smiled.

Seraphina wanted to leave because she hated seeing the face of the guy who tried to harass her. She told her friends that they should go. They weren’t really happy with that, but what Seraphina said was final. They drove back home.

Back in Mr Sterling's mansion, someone called the landline phone, and the maid cleaning the house took the call. “Hello, Sir. There’s a client who urgently needs your presence here,” the voice said.

“Who’s this?” the maid asked.

“I’m the secretary of Radiant Treasures Company. We need our boss urgently,” she told the maid.

“Okay, hold on. I’m going to call him right now,” the maid replied.

The maid went to call Mr. Sterling, telling him there was someone on the phone. He came to pick up the call and was told that a client needed his presence urgently.

He told the secretary to inform the client that he doesn’t work on weekends, but she said the client threatened to stop purchasing their goods if he didn’t come.

Mr. Sterling had no option but to attend to the client immediately.

“Tell my wife that there’s an urgent call at the company. I’m going to meet a client right away,” he told the maid to inform his wife.

Mr. Sterling arrived at the office and went directly to meet the client. He welcomed her warmly and invited her to sit down.

“Thank you for coming in. How can I assist you today?” he asked, his tone professional and attentive.

The client took a deep breath before speaking. “I received some products two days ago, but the quality isn’t what I expected. The gold in the chains has started discoloring, and this has never happened before in all the years I’ve done business with your company.”

Mr. Sterling listened carefully, his expression serious. “I understand your concern, and I sincerely apologize for this issue. This is the first time we’ve received such a complaint, and I assure you we will investigate this matter thoroughly.”

He then asked her to show him the discolored items. After examining them, he called his secretary. “Please bring some replacement chains from our latest batch,” he instructed.

Mr. Sterling’s secretary quickly went to get some replacement chains to his office.

Mr. Sterling took it , gave it to the client and the client left the office.

Mr Sterling handed the discolored chains to the secretary “This is the first time we’ve had such an issue. I need you to investigate this immediately.”

The secretary examined the chains closely. “This is highly unusual. Our quality control processes are stringent. I’ll start an investigation right away and report back to you with my findings.”

“Thank you, Miss Evelyn. I appreciate your prompt attention to this matter,” Mr. Sterling said, his tone firm but appreciative.

Mr. Sterling sat back in his chair, deep in thought. He knew that maintaining the company’s reputation was crucial, and any lapse in quality could have serious repercussions.

The next day, Mr. Sterling received a preliminary report from the secretary “We’ve identified a potential issue with one of our suppliers. It seems there may have been a mix-up with the materials. We’re conducting a thorough audit to confirm this.”

Mr. Sterling nodded. “Good work, Miss Evelyn. Keep me updated on your progress. We need to resolve this quickly and ensure it doesn’t happen again.”

As the investigation continued, Mr. Sterling made sure to communicate transparently with the affected client, keeping her informed of the steps being taken to address the issue. His professionalism and dedication to resolving the problem helped maintain the client’s trust